Delivery
Delivery is £3.99 (within the UK mainland) for all orders. Prior to the conclusion of the contract anStyle will inform the customer the total amount to be debited.
The risk of damage to or loss of Goods ordered from anStyle will pass to the Customer when the goods are delivered.
Same day dispatch is normally achieved but not guaranteed. Delivery will normally only be made to the Customer’s registered address unless notified to anStyle in writing beforehand.
Carriage will be charged on orders involving Export at the appropriate rate prevailing at the date of despatch. Prior to the conclusion of the contract anStyle will inform the customer the total amount to be debited.
The Customer is responsible at their own expense to obtain any import or export license or any other documentation deemed necessary by any compliant authority.
Returns
Unwanted goods - For unwanted goods anStyle offers a 07-day return policy. To return a product under this policy the Customer should: • Follow the returns instructions on the delivery paperwork or
• Email anStyle at customercare@anstyle.co.uk or
A Returns Number will be issued and this must be clearly identified
on a returns label or the external packaging, and internal documentation when the Goods are returned, no markings should be made on the product or product packaging. The internal documentation should include proof of purchase, the returned product must be complete, and in ‘as new’ condition with original packaging. anStyle will not accept the return under the 07-day return policy of any Goods that have had a manufacturers or suppliers warranty or registration invoked. anStyle will deem such registration by the Customer as acceptance of the Goods. anStyle must receive all returns within 07 days of the Returns Number being issued and any Goods received after that period will be dealt with on an individual basis. The Customer must take all reasonable care to ensure that all returned items be suitably packaged, and that the Goods are protected when being returned. The Customer must provide to anStyle proof of despatch to anStyle. In the event of Goods being returned without a previously allocated Return Number the processing of any claim by the Customer is likely to be delayed.
Unwanted Goods under Distance Selling Regulations – The Distance Selling Regulations give the Customer the right to change their mind and to cancel an order within 7 working days. Reasonable care should be taken whilst the goods remain in their possession and goods must
be adequately packaged when being returned back to anStyle.